Updates from the Practice Team


Appointments from 23rd of March 2020

Mar 22 2020

In an effort to help contain the spread of Covid-19 we were instructed yesterday to make changes to how we see patients, and to dramatically reduce the number of patients we see face-to-face.


From Monday 23rd March 2020 we will only be seeing patients in person when it is deemed clinically necessary by one of our doctors or nurses.


We will be phoning all patients in advance, or at a mutually agreed time, and treating you over the phone where possible and where safe to do so. Please be prepared to have a discussion of your symptoms with the clinical team. If we can safely treat you without you having to come in then this is the best outcome for you and our team at this time.

Please be reassured that we will see you in person if we deem it necessary.

If you are asked to come to the medical centre for an appointment please only bring ONE support person with you.  We need to limit the number of people coming into the practice in order to maintain as healthy an environment as possible and minimise any potential contact tracings.

Both the Nurse and Doctors’ usual consult fees will apply to phone consultations.   We are waiving the charge for faxing prescriptions, so please let us know the name of the pharmacy and the fax number when you require prescriptions.  We will email your invoice so you can pay on line, please let us know your email address. 

From the Team of Tawa Medical Centre thank you for your cooperation.


Mar 02 2020

If you think you have the coronavirus please phone Healthline (for free) on 08003585453 (or +6493585453 for International Sims) Please do not come to the medical centre, thank you.

What are the signs and symptoms of COVID-19? Symptoms of COVID-19 are similar to a range of other illnesses such as influenza and do not necessarily mean that you have COVID-19. Symptoms include:
• fever
• coughing
• difficulty breathing,                                                                                                                                                                                                                                                                                             Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention. If you have these symptoms and have recently been to mainland China, Iran or other affected countries, or have been in close contact with someone confirmed with COVID-19, please contact Healthline (for free) on 0800 358 5453 (or +64 9 358 5453 for international SIMs)  For more information https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus                 


Feb 02 2020

The main risk to New Zealand is that the virus could cause disruption to healthcare services as more very sick people would be expected to need treatment. With good treatment, outcomes are excellent, but treating sick people disrupts other healthcare activity and so keeping the numbers of infected people low is very helpful.
 What should you do about it right now?

  There is certainly no need to panic, no need to avoid neighbours and no need to rush into anything now, but an orderly move to a higher state of preparedness is certainly called for. The key is trying to prevent transmission, and having the ability to help yourselves so that emergency services are freed to deal with others who cannot.
Visit your neighbours - community bonds are really important at times like this. Help elderly neighbours and relatives to prepare.
  This is a good time to review your emergency kit -are all your essentials in place? 
  Stock up on non-perishables like rice, pasta and tinned goods, you should have enough food to last 2 weeks. Buy ones you will use anyway. If you take regular medication, make sure that you have AT LEAST a 2 week supply in stock at all times. Don't wait until the last pack is empty before calling to make an appointment. Do it sooner rather than later.
Keep a stock of cold and flu remedies on hand - your pharmacist will give really good advice and can check the remedies are suitable for you, even if you are taking lots of other medicines.
  Make sure your home cleaning and hygiene supplies are stocked up. Have a full bottle of bleach. Alcohol hand rub is only useful if water supplies are interrupted, which is most unlikely, and for hand hygiene when out of the home. Keep some in your car.
It might be a good idea to have a few masks in the house though this is not essential - ordinary dust or surgical masks will reduce your chances of spreading a cold if you are infected so can make it safer for family to care for you. They are not thought to be especially effective at preventing you from catching viral infections, so don't depend on them. Make sure you know how to use one properly, just in case.
  Make sure all your family contact details are up to date. During a pandemic is not the time to find your child has changed their mobile phone number. Check that everyone has a top-up for prepay plans. Keep a spare charger for your mobile phone in your car.
  Talk to your employer about how they will be in touch if you cannot work - could you work from home? What if you have to keep children off school for a few weeks - how would that work for you? Again, not likely but well worth considering.
When 'flu season arrives, GET VACCINATED - the last thing we need is people with influenza thinking they have coronavirus - the symptoms are very similar so having a flu vaccine and especially getting children vaccinated really helps.


Extension of Menactra eligibility for people aged 13–25 years in an eligible close-living situation.

Dec 13 2019

Who will be eligible?

From 1 December 2019, meningococcal ACWY vaccination will be funded for individuals aged 13–25 years in their first year of living in a boarding school hostel, tertiary education hall of residence, military barracks or prison.There will also be a catch-up programme from 1 December 2019 to 30 November 2020 for those aged 13–25 years who are already in one of these close-living situation.

Are international students eligible? 

All students aged under 18 years are eligible to receive funded vaccines as per the National Immunisation Schedule regardless of residency status.Students aged 18 years or older must be eligible to receive publicly funded health and disability services in New Zealand to receive funded vaccines, including meningococcal ACWY vaccine.

How do eligible individuals access the vaccine

From 1 December 2019 those who qualify can make an appointment with us, their primary care provider to receive the meningococcal ACWY vaccination up to 3 months before entering a boarding school hostel, tertiary education hall of residence, military barracks or prison close-living situation.

Ideally, people should be vaccinated at least two weeks prior to moving into a close-living situation

How many doses are required?

 One dose for individuals who are in their first year of living in a boarding school hostel, tertiary education hall of residence, military barracks or prison; or One dose for individuals who are currently living in a boarding school hostel, tertiary education hall of residence, military barracks, or prison, from 1 December 2019 to 30 November 2020. Individuals who have previously received a dose of meningococcal ACWY vaccine (Menactra® or Nimenrix®) do not require a booster dose for 5 years.

Who else can receive funded meningococcal ACWY vaccine?

You can also receive Menactra if you are:  

Pre/post-splenectomy or with functional asplenia.

HIV positive.

Inherited or acquired complement deficiency.  








2019 Celebrating our Success Awards finalists.

Dec 13 2019

The Linden Surgery and Tawa Medical Centre Practice Teams and Tu Ora Compass Health Clinical Quality Improvement Facilitators: Anne-Maree Delaney and Te Huri Arthur were recognised for their work in providing a CVRA Breakfast for young Maori and Pacific Island men.  Together they were placed second in the Excellence in patient safety and care-for teams or individuals who have improved health outcomes, patient safety, patient experience, equity of access or health literacy for service users.


MMR Update 26th November 2019

Nov 26 2019

Due to the high number of cases of measles currently being reported in Samoa, Tonga, the Philippines and Fiji, the Ministry of Health has revised the priority group to include anyone travelling to this area, (aged 50 and under), who does not have one documented MMR.

If you unsure whether you are travelling to an outbreak area outbreak region can be found at https://wwwnc.cdc.gov/travel/notices/watch/measles-global.

All people need to be vaccinated at least two weeks before travel.


We also recommend infants aged six to 11 months travelling to an outbreak area (Overseas or Auckland) have one dose of MMR. Please remember that any child vaccinated before 12 months of age will still need two further doses of MMR.

Other priority groups remain the same.

All children should receive their Schedule vaccines on time at 15 months and 4 years.

Children aged 5 years to under 15 years who do not have one documented MMR vaccination should have one MMR.

Susceptible close contacts of a confirmed case should be vaccinated within 72 hours of first exposure to measles when possible.

November Newsletter

Nov 18 2019

Tawa Medical Centre & Linden Surgery


 Both Tawa Medical Centre and Linden Surgery have their own websites

www.tawamedical.co.nz or


You are welcome to visit our websites where you will be able to meet our teams, read our news, find our hours, read about the Patient portal and find links to self-help resources. We hope you find the information provided on the website useful. We will be updating it with relevant news items as they come to hand.


 As you will no doubt be aware from media coverage Measles has been an unwelcome visitor to many areas of NZ this year. Unfortunately due to the high demand on limited vaccine supply we have had limited and at times no vaccines at our disposal. The Ministry of Health is working to secure further vaccine from overseas but their priority target area continues to be Auckland.

We have been instructed that our priority is to ensure that all our 15-month olds and 4-year olds are vaccinated on time.

In the last week one restriction that has been lifted is babies 6-11 months old who are travelling to Auckland may now be offered a vaccination. They will still require 2 MMR one at 15 months, one at 4 years of age.

If any children under 15 years of age do not have one documented MMR, we are now able to offer them vaccination.

Unfortunately, anyone over 15 is still not able to be offered a vaccination. We understand that this may be causing you some concerns. If you are immune compromised or in close contact with a confirmed case of measles, you should be vaccinated within 72 hours of first exposure to measles.

If you think you have measles please ring us - do not just turn up as we do not wish to have everyone in our waiting room potentially exposed to measles.

Please remember if you were born before JAN 1969 you will have been exposed to measles during your childhood as there was still wild measles in our community, so you are considered IMMUNE. If you are over 50 you DO NOT need to get vaccinated.


From April 1st, 2018 Zostavax (the Shingles Vaccine) has been FREE for those aged 65-80.

The Zostavax campaign for those who were aged 66-80 on April 1st 2018 ends on March 31st 2020 or when you turn 81 whichever comes first.

The Zostavax campaign will be over before the 2020 Influenza immunisation program begins so please do not wait to have this done. After March 31st you will NO longer be eligible for a free immunisation. I on or after 1st April 2018 there is no time limit to receive their funded Zostavax dose.

Everyone who wishes to have Zostavax is required to complete a screening questionnaire before being given the vaccine, to ensure it is in your best interests to receive it.

Zostavax can be given to patients over 50 but if you are not eligible for a free vaccine there is a cost of $250 which includes the nurse consultation. As with every vaccine you must wait 20 minutes after your vaccination to ensure you have no reaction .


 We would encourage anyone heading off to University, (especially those entering first year and heading to halls of residence) , to consider getting vaccinated with Menactra and/or Bexsero.

Menactra covers meningococcal A C Y and W which were the cause of around 50 % of cases last year Menactra and Bexsero(MenzB vaccination) can be given at the same time to ensure maximum effect.You should consider having a course of Bexsero even if you have been vaccinated for MenzB previously .

If you are interested in having either or both of these vaccinations please ring and book on 2327193 for a nurse appointment. Please Ensure you tell the receptionist what vaccination you are coming for as we need to make sure we have current stock and may need to order it. Before you can receive the vaccination your Doctor will review your records to ensure it is appropriate for it to be given .

The current price for Menactra is $155 and it is just a single dose.

Bexsero is a course of two vaccines regardless of prior MenzB vaccinations. The cost per dose is $170.


 You will notice as you come in the door we now have a check- in kiosk to speed up the check in process. All you need to do is follow the prompts to check in and to update any information. You need to complete the process to ensure you are checked in correctly. We appreciate you taking the time to do this.


 Many of you will notice we have moved to a new phone system-we have had a few teething issues. We would like to thank you for your ongoing patience


 This week November 18-24th is Patient Experience Survey Week If you come into our practice during this time you may be contacted to answer a survey about your experience with the Practice.

You may be contacted via text or email so please ensure we have your correct details.



Sep 21 2019




  • Contact Us

    Ph :+64 4 232 7193
    Fax :+64 4 232 5081
  • Hours

    Monday, Tuesday & Friday : 8am - 5:30pm
    Wednesday & Thursday: 8am - 7pm
    Saturday: Closed
    Sunday & Public Holidays: Closed

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